eResult GmbH - Research & Consulting
Planckstr. 23 | 37073 Göttingen
Tel.: +49 (0)551-4956 933 1 | Fax: +49 (0)551-49569 33 0
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Study: Comparison of European Checkout Processes
Standards, Statistics and Good Practices in Germany, France and UK

The study describes and compares typical standards in checkout processes to help shop operators supplying their customer needs and minimize unfinished purchases.

eResult GmbH

As a full-service user experience agency, eResult offers products and services for different applications and questions – from requirements analysis to concept development to evaluation and optimisation.

We carry out usability studies and consulting projects for websites, intranets, mobile portals and terminals, kiosk systems and terminals as well as interactive television applications.


According to the Branchenreport '08 of the German Chapter of the Usability Professionals Association e. V., eResult GmbH belongs to the best-known German usability agencies. We consult and support famous agencies and companies like ABB, AOK, BAUR, BertelsmannStiftung, Bosch Rexroth, BZ Berlin, Commerzbank, DasOertliche, Debeka, DMC, e-domizil, EHI, Google, Haufe, HRS, internet WORLD BUSINESS, Jobware, Kabel Deutschland, Mexx, neckermann,, netz98, tiscover, The Phone House and Wer liefert was? in developing interactive products.