eResult GmbH - Research & Consulting
Planckstr. 23 | 37073 Göttingen
Tel.: +49 (0)551-4956 933 1 | Fax: +49 (0)551-49569 33 0
E-Mail: info@eresult.de | Web: www.eresult.de
Methods & procedures
Thank you a lot for your interests in our core-services. On this spot
you find detailed descriptions with many additional information of our
methods and procedures.
When should you use which method?
You have already concrete problems and questions but you are not sure
what method is the best one? We would like to support your choice of the
appropriate method for you. Mr Wilhelm and his team are looking forward
for your inquiry.
Your personal contact
- Thorsten Wilhelm
- +49 (0)551-5177426
-
Inquiry of users’ preferences in view of navigation concepts, preparation
of information, site impression, design and layout
Analysis for the determination and categorization of user- and customer-requirements.
Automatic and place bound rating of a website by users in their familiar
surroundings.
Proved method for the development of user-friendly and comprehensible
information architectures.
Evaluation of an application by usability experts considering heuristics
and typical user-scenarios.
Recording of eye-tracking for the identification of eye catchers, contact
likeliness and duration of contemplating.
Moderated discussion with users or experts for instance about usability
aspects of goods.
Complex rating of formal and contentual presentation of the homepage
inter alia by simulation of different accesses or intentions.
Analysis and optimisation of ladingpages by surveys and/or lab-tests.
Sensitive instrument for collecting qualitative data with different
ambitions from employees of a company.
Participant observation in the privacy of the test subject.
eResult multi-themes survey – every month; quick, representative and
for a reasonable price.
Continual check of the complete order and fulfillment process as well
as comparable anaylsis after optimising/changing the order and fulfillment
process by a defined group of customers.
Optimise your online newsletter before sending.
Online survey of site caller before/after/during the usage of the offer
to determine the usage of structure-/usage-intention.
The survey of a subset in our online access panel is adapted for many
cases of applications or questions (for example requirement-, happiness-
and benchmarking-analysis).
Creation and testing of partially functional pre-versions of a website
on paper.
All involved of a product development discuss with user their expectations
and wishes.
Profound description of representative users to fulfil the requirements
of the development (and optimisation) of a website for your target group(s).
Testing and optimisation of the first prototype in multiple test steps
with a small number of users.
Moderated and assignment-based rating of a website by users in their
familiar surroundings (independent from the location).
Within the scope of a (standard) online survey we give a profound judge
about the application or of the website. In addition, benchmarking with
competitors is possible.
Offering of qualitative clues for needs and attitudes of the users by
showing unconscious motifs, emotions and attitudes.
Integrated ascertainment of experiences with the usage of an interactive
application (focus: usability problems) with the help of thinking-aloud
protocols, eye-tracking and incentive orientated single-interviews.
Define typical utilisation sequences of individual target groups resulting
in necessary functions for applications.
Comparison of different offers, or rather, products on several dimensions
(for instance user friendliness, joy of use, etc.).
Development of user centered concepts for interactive user interfaces.
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