Mission statement

As a full service market research service provider we can offer a plenty of methods and procedures for data ascertainment. We combine these in regard to your questions and problems into individual study concepts. At the same time we draw on a wide and innovative research facilities and utilities (for instance online-access-panel, usability-laboratory).

Based on your current problems and questions we chose appropriate methods, procedures and consulting-tools. Thereby we endeavour to an integrated problem solution for you. We do not sell methods and procedures because we consider ourselves as problem solver, service provider and consultants.

Each project starts with projecting our clients’ thoughts. Therefore we draw on much experience and a range of projects. More than 200 contented clients who have been working for years and 80 usability-projects each year speak for oneself.

We always start with a kick-off workshop where we enter together your current problems and questions and add our suggestions. Finally, altogether we weight the carried results.

Then we create a detailed study-concept on this base which we bring into agreement with you and refine. Afterwards we can guarantee that the ascertained data can be implemented.

On this base we plan and implement the analysis. We combine those methods which are necessary for your questions. In this respect we are very flexible and in no way fixed because we draw on a wide spectrum.

The interpretation of the results is one part of our services, too. In addition, we make a point not only in interpreting the data but to derive concrete suggestions. We give our suggestions both verbal and visualised (for instance as function layouts/wireframes).

Our expertise does not mean that the project ends here. We offer a so called follow-up consulting for all products. With this we want to guarantee that the gained insights and suggestions are target-aimed and successfully implemented.

Our strengths – put in a nutshell

• Individual support for a fair price
  For your problems we develop creative, individual study concepts and perform our consulting-services for a first-rate price-performance-ratio
• Research & Consulting
  eResult does not only provide data but comprehensible interpretations and concrete guidance. We suggest both verbal and visualised (for example suggestions for optimised screens/layouts, processes etc.)
• Custom-made analysis and solutions
  Depending on your problems we use single or combined qualitative, quantitative and apparative methods. An analysis of your problem and a founded advice which method(s) should be used hae to be discussed at the beginning of our cooperation.
• Professional project management
  During the whole project phase you have only one personal contact in our company. All work and assignments within this project are performed by a fixed project-team.
• Experience our precisely accurate timing
  Even during big projects (for example usability-labs/-tests of web-offers) you receive a few business days after the ending of the ascertainment phase convincing status reports or brief reports with essential insights. In our reports, expertises and summaries we get to the point.
• Interdisciplinary Team
  We speak the language of market researcher, IT /EDV departments and the marketing department!