International User Experience Research & Consulting

Engaging User Experiences

Since 2000, eresult GmbH offers tailor-made market research, conception, design and consulting services for all kinds of applications: web, intranet, software, mobile, and consumer electronics.

6locations across Germany - Göttingen, Hamburg, Cologne, Frankfurt am Main, Munich, Stuttgart
+16Years User Experience knowhow
35User Experience Consultants
+90Usability Studies per year
+200Satisfied clients
60.000   Online Access Panel members (DACH, German speaking members only)


We support our clients in all stages of the product lifecycle and develop customised solutions: 

  • requirements analysis
  • concept development, design and prototyping
  • evaluation and optimization 
  • continuous success monitoring

Your personal contact

Martin Beschnitt
Managing Director & Senior User Experience-Consultant
+49 221 4675 8951

We mean business

We are a full-service user experience agency with 100% of our revenue generated in the areas of usability, user experience, conception and design. Through many years of project work for well-known clients we built substantial and versatile expert knowledge in the field of User Experience. Additionally, we work on applied and international baseline studies.  Continuously training our multinational employees is a cornerstone of our expertise.

We help you figure out how to make your product work for your customers. We create custom solutions  to enhance customer satisfaction and conversion. We offer methodological and empirical consulting with a range of services  including user studies,  recruitment, conception, design, evaluation and more. We can offer you guidance to create an outstanding User Experience of your products.

We do international UX research

Conducting user research in international markets of interest detects important linguistic, cultural, and societal variables. Every market and country has its own unique requirements that need to be understood and addressed. We support you to develop products that will meet the requirements of your users in different countries and markets.

Together we develop an appropriate mix of methods depending on the kind of project you are planning. We deliver precise insights into how different markets work. We investigate requirements of local clients and website visitors and their cultural peculiarities and the consequences those have on the design and usage of your product. Geared towards your company and goals, we create guidance that aims to optimise your product - for your users and the success of your business.

 

 

Looking for a partner in Germany?

If you want to make sure that your product or service is optimally designed for the German-speaking market we will be happy to be your German partner in your international project.

Our team of 35 highly qualified user experience professionals is located across six locations in Germany to provide our clients with individual services. If necessary we can also conduct studies in any other German city and across the world.

Our experts publish the latest knowledge, trends and insights from the areas of usability, user experience and design on www.usabilityblog.de, the largest German usability and user experience knowledge platform.

Our full-service portfolio

  • Requirements analysis
  • Competitor analysis
  • Conversion rate optimization
  • IA optimization
  • Ethnographic studies
  • International research
  • Concepts & Prototyping
  • Mobile UX
  • Landing page optimization
  • Workshops and seminars

 

 

 

  • Card Sorting
  • Expert reviews
  • Eye tracking
  • Focus groups
  • Online surveys
  • Personas
  • Usability tests
  • Web analytics
  • And more...

 

 

What our clients say

“In 2010 we conducted our first international user experience study with eResult. Throughout the years, eResult proved to be a reliable partner that understood our needs and objectives and implemented these very effectively. eResult‘s good connections to internationally renowned research and consulting agencies, their internal know-how and overall service (organisation of tests, evaluation and interpretation) are very helpful for our work.“

Dominik Sibum
Project Manager User Experience
bonprix Handelsgesellschaft mbH

„During the international re-design, and while conducting other studies concerning the user centred design of our corporate website we always felt well-advised by eResult. The consultants have all the necessary methodological knowhow as well as the technical understanding for our complex products. Together, we are able to bring our products to maturity through optimisation based on precise recommendations for action.”

Thomas Ziesing
Corporate Translation Process Manager
Endress+Hauser Instruments International AG

We'd love to hear from you

Martin Beschnitt
+49 221 4675 8951